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Shipping & Returns

Returns Policy

Some items on our website are non-inventory, special orders, and are therefore non-returnable unless in the case of manufacturing defect or transportation damage.  However, we want you to be pleased with every purchase, so if for any reason you are not completely satisfied with a product we will do whatever is possible to resolve the situation.  In some instances items can be exchanged, or returned for a  re-stocking fee, but shipping charges for returned/exchanged items will apply, unless in the case of defective/damaged items.  Any returned item must be pre-authorized and include all original packaging materials and tags.    Please contact us if there is any problem within 10 days of receipt of the item. There are no returns or exchanges after 10 days of delivery!


Shipping & Delivery

FREE SHIPPING applies to orders delivered in the 48 contiguous states by Ground UPS or FedEx only.  A street address must be submitted with your order; UPS & FedEx will not deliver to a PO Box. If you require expedited shipping or your order is to be delivered in HI or AK, shipping charges may apply.  In that case, you will be contacted with applicable charges prior to your order being shipped. If you have any questions at all regarding our FREE SHIPPING policy, please Contact Us.